1. General information
This Privacy Policy explains how Butik Hotel Luminoso (hereinafter: “Hotel”, “we”, “us”) collects, uses, protects and processes your personal data in accordance with applicable data protection laws.
2. What data do we collect?
When booking, checking in and staying at the hotel, we may collect the following data:
- First and last name
- Contact information (phone, e-mail address)
- Passport or ID card data
- Payment information
- Special requests and preferences regarding the stay
- IP address and search data on our site
3. How do we use your data?
Your data is used exclusively for the following purposes:
- Processing reservations and providing hotel services
- Communications with you regarding the reservation and stay
- Improvements to our services and user experience
- Legal and administrative obligations
4. How do we protect your data?
We take all necessary technical and organizational measures to ensure the protection of your data from unauthorized access, loss or misuse.
5. Sharing data with third parties
Your data may be shared only in the following situations:
- When it is legally required (e.g. with competent institutions)
- With third parties that provide us with services (e.g. payment systems), with strict respect for data protection
6. How long do we keep your data?
Your data is kept as long as necessary to fulfill the purpose for which it was collected or in accordance with legal obligations.
7. Your rights
You have the right to:
- Request access, correction or deletion of your data
- Restrict the processing of your data
- Submit an objection to the processing
- You transfer your data to another service provider
8. Contact information
For all questions regarding data protection, you can contact us at:
- E-mail: [email protected]
- Address: Jadranski put bb, Budva, Montenegro
- Phone: +382 XX XXX XXX
This Privacy Policy is effective on [date] and may be amended from time to time. All changes will be published on our website.
